Reviews (179)
Stay away from Locales.ai. Absolutely unacceptable experience.
I strongly advise anyone considering Locales.ai to stay as far away as possible. We have spent over $15K USD on translations using this app, and the result has been nothing short of disastrous. There are huge, obvious bugs that cause product pages to appear half translated in one language and half in another. This is not a minor issue — it completely breaks the user experience and makes a professional e-commerce site look amateurish...
What’s even worse is the total inefficiency in handling problems. These issues have been reported weeks ago, multiple times, and to this day they are still unresolved. No clear answers, no timelines, no ownership.
Customer support is practically nonexistent. Responses are slow, vague, or simply stop altogether. For a paid tool at this price point, this level of support is frankly unacceptable.
To be clear:
Massive translation bugs
Broken multilingual product pages
Weeks of waiting with no resolution
No real customer support
Money spent with zero accountability
This is one of the worst experiences we’ve had. The app is unreliable, the support is missing, and the overall product quality is extremely poor.
Avoid Locales.ai. A complete waste of time and money.
