Reviews (46)
They never shipped the order. I kept waiting for it to be shipped, but it kept showing "pending processing." Then I spent a long time contacting them, and it took them several days to reply that the item was out of stock. That's when I realized they were unreliable, a terrible company, and complete scammers.
Thank you for your feedback. We're sorry for the frustration caused by the pending status, the late out-of-stock notice, and the lack of timely communication you experienced. We understand how disruptive this can be when you need to repeatedly follow up on order status, and this is not the service we aim to provide.
To help us look into this further, please contact us at support@sourcinbox.com with your order number or registered email. If possible, please also let us know who your customer manager is. Our team will make every effort to review the situation and follow up accordingly.
We appreciate you bringing this to our attention and value your feedback.