Translify | Translation by API
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Reviews (14)
All the time mistakes – some products untranslated (we need to check ALL products to know which ones are completed and which ones are empty), glossary does not work (brands are translated), brands is not at the begining of the title - I am fed up with the app.
Support great - a lot of things allowed to solve
Thank you for your feedback, Aleksandra.
I’m sorry to hear about your frustration. During our collaboration, we worked together on a large number of translations across 14 languages.
Regarding the glossary issue, Translify supports DeepL glossaries, including custom DeepL API keys. In this particular case, you forgot to declare some language pairs for the glossary to work, which resulted in certain brand names being translated unexpectedly. We worked together to identify and correct those issues.
For the untranslated products, we investigated several cases where Shopify API throttling, we replayed the affected translations and continued improving the handling of these situations.
I truly appreciate your recognition of the support provided. We exchanged many emails over several months, implemented requested features, created custom glossary setups, replayed failed translations, and worked through issues together to keep your project moving forward.
Translify remains committed to making large-scale multilingual Shopify translations as reliable as possible.
