Customix Product Personalizer

Customix Product Personalizer

Reviews (28)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
March 21, 2026

I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.

The Luxx Express
United States
6 days using the app
Customix replied May 31, 2026

We sincerely apologize for the missed call, it was due to an unexpected change in our support staff schedule. Our team has already reached out to you via email but have not heard back, so we kindly ask you to check your inbox or spam folder and reply at your convenience. We are committed to resolving this for you as soon as possible