Reviews (127)
Some features of the app works but help is non existent they dont respond and when they do it is to ask for generic pics at 2am in the morning when no one is up and then it goes on. Ive been waiting days with no help. Extremley poor service and support. If i could give 0 stars i would
Hi there,
We’re really sorry to hear about your experience and the delay in support. This is certainly not the level of service we aim to provide.
We understand how frustrating it can be to wait for assistance, especially when you’re trying to resolve something important. We’d genuinely like to make this right for you.
Could you please reach out to me directly at Shirish@wati.io? I’ll personally ensure your issue is looked into and resolved as quickly as possible.
Thank you for your patience, and we truly appreciate you bringing this to our attention.
- Shirish, from Wati
