Reviews (47)
Overall rating
4.1
Edited April 5, 2026
It just flat out does not work. Tried to connect it and received the error "Oops. That wasn't meant to happen! We'll get right onto fixing that", however they never fixed it.
Update - They left a reply saying they fixed it, however the error is still there and app does not work.
Whiter Smile
Australia
2 days using the app
City Beach Software replied
April 4, 2026
Thanks for your feedback, and we’re really sorry for the frustration this caused.
We identified this as an intermittent issue and worked on a fix over the Easter weekend, it has now been resolved. We understand how disappointing this experience would have been, especially when trying to get started.
We’ve also reached out to you directly to help get everything up and running smoothly, and would love the opportunity to support you further.
