Xyla AI Social Media Autopilot

I was using the app which I loved as it posted to all my social media accounts, but its so slow and crashes all the time ! I then tried logging on today and it says 500 internal service error and despite numerous attempts have been unable to get it to reload. I then uninstalled the app and tried to reinstall which it wont' let me do. Therefore I have lost all my months work which I already prepared and have no way of contacting anyone for help.