ChargePay‑Chargeback AI Agent

I was charged $20 dollars for this free trial I signed up 3 days ago; I have also been ignored for the last 3 days after sending 5 messages for help. I need to be refunded immediately. It's horrible that this person keeps reading all my messages for the last 3 days and just ignoring me. I will be contacting shopify to file a dispute if I do not get refunded.