KYC | Know Your Customer

Subject: Feature Request: Transition from Qualitative Labels to Quantitative Risk Brackets

Message:

I am currently using KYC | Know Your Customer to manage my order flow, but I find the current "High/Medium/Low" risk labels too broad for precise decision-making.

My store's average cancellation rate is 23.08%. When a customer is flagged as "Medium," I cannot distinguish if they have a 20% risk (near my average) or a 40% risk (double my average).

I request the implementation of 10% granular brackets:

0–10% (Safe)

11–20% (Below Average Risk)

21–30% (Average Risk)

...up to 90–100% (Critical Risk)

Having this level of precision would allow me to automate my fulfillment logic more effectively and reduce manual review time.