Reviews (36)
We've been unable to reach anyone at Smartive about set-up. We've tried emailing contact@smartive.io and using the chat but have struggled to get any assistance. 5-Star reviews seem fake.
Hello Paragon Company Store and thank you so much for reaching out — we're truly sorry for the frustration this has caused. This is absolutely not the experience we want for you. We recently ran into a technical issue with our chat and booking, and our email replies have been slower than they should be, which made us much harder to reach. We're working hard to fix both. Since contact@smartive.io didn't get through, we'd love for you to email us at sales@smartive.io — a member of our team will personally reach out and walk you through your set-up, step by step. We can assure you our reviews come from real merchants, and we completely understand the doubt when you haven't been able to reach us. We'd be so grateful for the chance to turn this around for you.
