Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
May 13, 2026

Merx is a really easy platform to use - creating campaigns, reviewing stats, and tracking revenue all feel smooth and straightforward from day one.
What sets it apart from the usual email and SMS tools is that it puts your brand into genuine two-way WhatsApp conversations. Real, valuable exchanges with customers, collecting opt-ins, gathering first-party data, and attributing conversions back to actual conversations. It changes how you think about engagement.

The AI agent stays on-brand and the analytics dashboard gives you a clear view of what customers are asking and buying.

Communication and support from the team is always on hand - questions get answered quickly and any issues are sorted without hassle.
Overall, it's a user-friendly tool that makes conversational commerce feel effortless.

Zita West
United Kingdom
About 1 year using the app