Reviews (56)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
May 19, 2026

We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved.
Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers.
Kai was quick to respond and eliminate the bots. Great customer service beyond any other!
If you want to protect your store from unwanted intruders, I highly recommend this app!

The Sugar Patch
United States
5 months using the app