Shogun ‑ AB Testing
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Reviews (40)
Shogun A/B testing is really poor and full of bugs. My store theme got unpublished without notice. It publish duplicated theme that created month ago. Now my entire store is messed up. This kind of sneaky conduct has caused me order losses.
I paid $119 for the service, but the product detail testing function fails to work. I cannot even edit and adjust product descriptions normally.
Hey there, Shenghai. Thanks for sharing your feedback.
We apologize for the inconvenience you faced that has led to this feedback.
I was looking at the use case and your account, and I want to let you know that when you start/run a product details test, we set up a duplicate theme that has all the required adjustments for you to make the changes to the variant.
We then publish this modified theme. You can treat the modified theme as the new main theme moving forward, and modify that in case you wish to modify anything in the theme. However, if you want, once the test ends, you can republish the old theme again.
Also, about the product details, I wanted to check if you had made changes to the description on the original. When you change the product description, you may want to re-run theme modifications if you have already run it on a previous version. This ensures the theme is set correctly and you can make changes to the variant B of your test.
I see you had run a few product details tests previously, and they were all for the same product.
Having said that, we would love to analyze the issue for you and help you better. I have reached out to you via the same chat thread and we would appreciate if you could reply back to us
We appreciate your support.
Sweetan | Client Services
Shogun
