Shogun ‑ AB Testing
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This app does not work on our Shopify store. We have been running a Split URL test for days now and the "B Variant" (treatment) page has not received a single visit. We notified Shogun support via chat. Ghogun support acknowledged there is an issue. It as been three days since notification and still this issue has not been resolved. Time to move on.
Hi there, Raymond.
Thanks for your patience as we worked through this issue.
We investigated this matter at the time of your posting, and we noted that you had uninstalled the app but had since reinstalled it upon our prompting.
When we tested it again with you some weeks after this review was added, the app was working as intended. We invited you to try running some new tests, as we concluded that we might have fixed the issue you encountered in passing.
I've rechecked now, and it doesn't appear that you've performed any tests since. I invite you to let us know how you get on!
James | Client Services
Shogun
Great app for testing landing pages and product offers, super handy for quick A/B tests on Shopify, and the results are easy to understand!
Thanks a lot for the awesome feedback! 🙌
We’re so glad the app is making your A/B testing easier and helping you optimize landing pages and offers. Here’s to more winning experiments!
Please let us know if there is anything that we can help you with. 😊
Sweetan | Client Services
Shogun
As a first-time user of A/B testing apps on Shopify, I found Shogun an easy-to-use, intuitive tool for improving my pages. I had some questions, which the customer service team answered right away. Overall, a great experience!
Thank you for sharing your first experience with A/B testing on Shopify! 🎉 We’re so glad you found Shogun intuitive and that our support team could assist you quickly. Thrilled to hear it’s been a great experience for you!
Sweetan | Client Services
Shogun
great help!
Thank you for your kind words. We’re always here if you need anything else.
Sweetan | Client Services
Shogun
We had some issues at first, but the app runs smoothly now. Their customer service is excellent, and it’s clear there’s a strong, dedicated team behind this product.
Hi there, Jesse. Thank you for sharing your experience!
We’re glad everything is running smoothly now and that our support team could assist you. Your kind words about our team mean a lot. We’re dedicated to making sure you have the best experience possible! 😊
Please let us know if you bump into any other issues and we'll be here to assist you.
Sweetan | Client Services
Shogun
i like
Hi there, Thanks for leaving us a review. We are glad to hear that you are liking the app.
Please let us know if there is anything that we can help you with. :)
Sweetan | Client Services
Shogun
This is by far the easiest app the navigate, but the customer support was next level helpful!! helped me problem solve a very complicated issue i was stressing over in a matter of 20 mins.
Hi there, Sarah!
Thank you so much for your kind words! 😊 It was great to communicate with you.
We’re thrilled to hear you found the app easy to use and that our support team could quickly help resolve your issue 🚀✨
Please let us know if there is anything else we can assist you with.
Sweetan | Client Services
Shogun
I think I've used every A/B testing tool available, and this is my new favorite... BY FAR!! From installing the app, to A/B test completely setup, it took about 20 seconds! I love that you can run different tests for different audiences, like mobile vs desktop, new visitors vs returning etc. Super slick!
I love how easy it is to set up different goals for each A/B test too. Sale conversions aren't always my number one goal with a page, sometimes it's clicking a certain button, submitting a form, etc.
You can even see results by average order value, which is so smart! For example, maybe one page converts more shoppers, but a different page leads to higher value customers.
I could go on and on, but I don't want to sound like a fan-boy! I'm just genuinely super impressed and so thankful I found this tool!
Now I'm off to install their new personalization app I just saw they released today too lol!
Great work Shogun team!!
Hey there, thank you so much for taking the time and sharing such wonderful feedback in the form of this review.
When our team was working on this new app, our goal was to bring our A/B test expertise and offer that in a more easy-to-use format. We are so glad to hear that the whole setup took 20 seconds to start a test. Our team will be super glad to hear that, and I'll be sure to share this with the entire Shogun team. ❤️
We are also happy to hear that you are loving all the options when it comes to setting goals and audiences. We are just getting started with the new app, and our team is continuously working to further improve the app and your experience. 😊
And yes, the new personalization was just launched and is equally robust. Please do share your experience with our new app as well.
We appreciate your love and support. Please let us know if you bump into any issues. Our team is here to help.
Sweetan | Client Services
Shogun
We've been using this tool for a few weeks, and so far it's working great. The support from the Shogun team has been amazing. It's easy to configure and set up tests, and the pricing is excellent.
Thank you so much for leaving us a review.
We are super glad to hear that your experience with the app has been amazing and that you are finding the tests to be easy to configure. We also appreciate your feedback on the pricing.
I will be happy to share the kind words with our entire team.
Please let us know if there is anything we can help you with. 😊
Sweetan | Client Services
Shogun
As the CEO of a mobile app company, I recognize the crucial role A/B testing plays in enhancing user experiences, driving revenue, and refining our products and services. For me, the A/B testing feature from Shogun has been a reliable and straightforward tool for this purpose. The app is remarkably intuitive and easy to set up!
One aspect that stands out to me is their excellent customer support. The team is responsive and always willing to help, which is invaluable during the testing process. They are also open to hearing feature suggestions, showing their dedication to improvement and user feedback.
Hey there, Vanessa. Thanks for stopping by and sharing your feedback in the form of this amazing review. ❤️
We are super glad to hear that our A/B testing app has been a reliable and straightforward tool when it comes to driving revenue and enhancing user experiences. Your kind words and feedback helps us to continuously improve the app further so that we can enhance your experience as well.
Thanks for testing the app and we are happy to hear that it has been easy to set up. Our support team is always here to assist you and yes, we value your suggestions. Please don't hesitate to share them with us.
Let us know if you bump into any issues and we will be happy to assist you. Appreciate your love and support. 😊
Sweetan | Client Services
Shogun