Insureful Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (63)
we installed the app and scheduled a meeting to understand how to set up the system as we have a very large store with thousand of products and orders a month, the time for the meeting was 10:30 PM as the support team does not work on USA time.... WHATCH THIS...
even after getting an email reminding us of the meeting NOBODY SHOWED UP, so we had to overpay our team to attend a meeting where the support and customer service did not even care to show up, cancel or reschedule... this tell you EVERYTHING YOU NEED TO KNOW ABOUT THIS APP AND COMPANY...
We sincerely apologize for missing the scheduled meeting and for the inconvenience caused to your team. This was due to an internal coordination issue on our side, and we completely understand your frustration.
This is not the experience we want our customers to have. We truly value your time and would appreciate another opportunity to assist you properly with the setup for your store.
Again, we are very sorry for the inconvenience caused.
