Upsell.com ‑ ReConvert Upsell
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Reviews (2,832)
Awfull app. The app didnt even gave me heads up to the subsciption payment details. The app itself just switched to highest plan on its on. Upsell Business. I did not approve for this. what an awfull ridiculous app! Also, I cannot even unsubscribe!!! Where is the plan section!!!!
Hi Bugra,
I am sorry for the frustration regarding your recent charge, and I'd like to clarify how our pricing works.
Our app does not use fixed subscription plans, so your store wasn't upgraded to a higher tier. Instead, our pricing is calculated based on whichever is larger: your generated revenue or your total store orders after your 14-day free trial ends (detailed at upsell.com/#pricing). You can stop all future charges at any time simply by uninstalling the app from your store dashboard.
We have reached out to you privately via email and SMS to help resolve this for you. We also have 24/7 live support available right inside the app's chat bubble if you want to connect with us directly to sort out any billing or setup questions.
Best regards,
Shay and the Upsell Support Team
