Reviews (7)
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We've been running Intellect AI on our Shopify store for a few months now, and it's made a real difference in how we handle customer support.
The chatbot answers questions accurately, helps customers track and manage their orders, and makes product recommendations that actually feel helpful instead of pushy. It also handles the majority of routine questions on its own, so our team isn't buried in repetitive tickets.
The feature we like most is how smoothly it hands off to live support when a question needs a human. Between that, the customizable AI avatar, and the near-automatic setup, we've cut down a lot of manual support work without sacrificing the customer experience.
Beyond support, the app has genuinely driven sales for us. The dashboard makes it easy to see the orders it's helped generate through its product recommendations, and for us it's more than paid for itself.
If you're looking for a chatbot that can handle support, live chat, order tracking, and product recommendations in one place, Intellect AI is worth a look. It's helped us boost customer satisfaction and run a tighter support operation overall.