Reviews (26)
Be careful with this app. My team and I closed our retail store for several days to do a restock. Everything was going well until halfway through I hit the "refetch inventory" button. It corrupted all the data and now what I have on my shopify doesnt match what appears and pops up on BR Stocktake. Also, I have received no support from the team and I am paying a $15/month plan.
Thank you for your review. We typically respond within 8 hours to user emails when received outside business hours.
This issue has now been resolved. The bug was triggered when multiple devices on one stocktake performed inventory refetches at the same time.
We have implemented the following updates to prevent this:
1. Only one device can perform a refetch at any time. Other devices will now display a message asking the user to wait until the refetch process is completed.
2. You do not need to perform a refetch on every device. All other devices will automatically sync with the updated data the next time you click save.
I deeply regret the problems this caused during your stocktake.
Please contact us at support@brdatasolutions.com if you have any questions.
