Digital Product Subscriptions

Avoid this app if you run a serious subscription business.
This is one of the most poorly thought-out subscription systems I have ever used. The documentation is confusing, the setup process is full of traps, and many critical settings become permanently locked once the subscription is activated.
When I discovered that the subscription was configured incorrectly, there was no way to simply fix the settings or migrate my existing subscribers. Instead, I was forced to shut down a live subscription and ask every customer individually to sign up again. Any business owner knows how damaging that is. You lose customers, lose revenue, and lose trust.
Because of the app's design limitations, I had to go through this process twice.
The most shocking issue is that the platform allows subscribers to receive scheduled digital content before they have actually paid for it. If you schedule a monthly content drop, customers can receive the next release, cancel immediately, and never pay for that content because billing doesn't occur until their normal renewal date.
This is not a rare edge case. It is a fundamental flaw in the way digital subscriptions are handled.
After months of frustration, lost revenue, customer confusion, and countless hours spent rebuilding what should have worked from day one, I cannot recommend this app. It feels like a product that was released before being properly tested by real subscription businesses...