EU Withdrawal Button & Form
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Reviews (2,161)
This app is very risky for Shopify stores.
After installation, it disabled my existing main-page section (`disabled: true`) and replaced it with its own app block to display the withdrawal form. This means regular pages can be turned into withdrawal form pages, which can break product guide pages, technical content pages, and SEO landing pages.
The EU withdrawal function should be placed on a dedicated page or added through a safe embedded button. It should not automatically replace existing page content.
This caused a serious risk to both SEO and customer experience. I cannot recommend this app unless this behavior is fixed.
Hi there,
Thank you for your feedback. We take your store's SEO and customer experience very seriously, and we completely understand why you were alarmed to see your page content change.
To reassure you and other merchants, we want to clarify that our app is completely safe to install. Our app strictly operates without the write_themes access scope. Because of Shopify's security architecture, it is technically impossible for our app to automatically alter your theme code, change file settings to disabled: true, or replace existing content on its own.
What likely happened:
If you added the app block to your "Default page" template within the Shopify Theme Editor, Shopify will automatically display that block on every page that uses the default template (including product guides and landing pages).
To resolve this, the withdrawal form simply needs to be assigned to a new, dedicated page template rather than the default one.
We would love to hop on a quick call to help you fix this and guide you through the correct Theme Editor setup. Please reach out to our support team so we can get your withdrawal page running perfectly without affecting the rest of your store!
Best regards,
EU Withdrawal Button Team
