MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

Reviews (9)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
June 24, 2026

Honestly one of the best support tools we've used on Shopify. The interface is easy to understand and simple without sacrificing any of the features that other platforms seem to miss. Workflow automations, quick response templates, custom ticket fields, custom statuses — it's all there. The MX team are very responsive and genuinely helpful. Highly recommend.

Jeanity.com
Australia
2 days using the app
Mirasvit Ecommerce Solutions replied June 25, 2026

Thank you so much for your kind words and for taking the time to leave such a detailed review!

We’re really happy to hear that the app and its features are making your workflow easier, and that our support team has been helpful to you. Feedback like this means a lot to us and motivates the whole team to keep improving.

Thank you again for your recommendation!