Sami B2B Wholesale Pricing

I genuinely don't understand how this app has such a high rating.

The interface is clean, well designed, and easy to use, which I suspect is where most of the positive reviews come from. Unfortunately, that's where the positives end.

The biggest issue is the Shopify POS integration. It simply doesn't work properly for a retail environment. Discounts have to be applied manually every single time, which is incredibly inefficient.

Even worse, if you have products already on sale, the app applies the discount **on top of the sale price**, resulting in double discounts and costing you money if you're not paying close attention.

When I raised these issues with support, I was told that's simply how the app works and there is no workaround. That simply isn't true. I've used other discount apps that handle these scenarios without any problems.

The support experience was just as disappointing. Rather than trying to understand the issue or offer solutions, I received dismissive responses such as *"I don't expect you to do anything"* and *"It's up to you what you want to do."* That's not the level of support I'd expect from a paid business application.

If you only run a basic online store, this app may be fine. But if you use Shopify POS or need more advanced discount logic, I'd strongly recommend looking elsewhere. It ended up creating more work and more risk than it solved.