Reviews (11)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
July 29, 2026

Great app, outstanding support!

Take a NAP made compliance with Bulgarian e-shop regulations (Наредба Н-18) simple. Receipts are issued automatically at payment, the monthly audit file is generated without any manual work, and refunds are handled automatically in the background.

Their support team is what really stood out — patient, detailed answers, always backed by the exact legal articles, and they even double-checked our audit file for errors before submission. When we had a backlog of unreceipted orders, they found a clean solution and resolved it within a day.

Highly recommended.

Basoles
Bulgaria
14 days using the app
Softaware replied September 7, 2026

Thank you for taking the time to write this, it means a lot to the team.

Receipts, the monthly audit file and refunds are built to run in the background precisely so that the day to day part of Ordinance H-18 takes as little of your time as possible, so it is good to hear that this is how it feels in practice.

On the support side, we would rather point you to the exact provision than ask you to take our word for it, and going over an audit file before it is submitted is always time well spent. Thank you for trusting us with yours.

We are around whenever you need us!