Reviews (1,808)
Hello,
We’re sorry for the frustration caused by the unexpected charge after the trial period.
We understand that subscription charges can be concerning, especially when a trial is not cancelled before it ends. In this case, our team has already reviewed the situation and issued a refund for the charge.
Please check your original payment method to confirm whether the refund has been received. Depending on the payment provider, it may take some time for the refund to appear. If you do not see it, please feel free to contact our live support team at any time, and we’ll be happy to follow up for you.
We also appreciate your feedback, as it helps us identify where the subscription and trial experience can be made clearer for merchants.
Thank you for your understanding, and we wish you all the best with your business.
Best regards,
SEOWILL Support Team