Reviews (176)
The app itself is fine. However, a bug in their latest version completely wiped our theme settings, which broke our site. This resulted in a revenue loss of over €5,000, and destabilized our Meta and Google Ads, which will lead to even further losses. Support just said they're sorry but can't do anything about it.
Thank you for sharing your experience. We’re genuinely sorry for the disruption and frustration caused by this incident.
Our development team identified the issue affecting theme settings for some merchants and resolved it on the same day it was reported to us. We have since reviewed what happened and strengthened our safeguards to prevent it from recurring.
We take the concerns raised in your review seriously and recognize that this experience did not meet the standard you should expect from us. Please accept our sincere apologies.