Reviews (130)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
September 10, 2026

Very happy with Chargeback.io! At PerfumeGiants.com, we were dealing with a high number of fraudulent purchases, and the alerts have helped us catch them early, issue refunds when needed, and avoid costly chargebacks.

The support team has also been extremely helpful. They took the time to clearly explain the entire process, including how the alerts work, the fees involved, and the auto-refund process.

The app has already helped us avoid multiple chargebacks and made managing fraudulent orders much easier. Definitely recommended for Shopify store owners dealing with fraud and chargebacks!

PerfumeGiants.com
United States
3 months using the app
Chargeback Solutions FZCO replied September 17, 2026

Thank you for taking the time to leave us such a lovely review. We really appreciate the feedback and are happy to hear you've had such a positive experience with our platform.