Releasit COD Fee

Releasit COD Fee

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Reviews (606)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    583
  • 1% of ratings are 4 stars
    7
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    10
All reviews
Edited September 25, 2026

The Releasit COD Fee will automatically add 0.65% of the paid amount, This issue has been resolved when i disabled automatically capture payment for cash‑on‑delivery orders when creating orders. Overall, this app suits me quite well. Cash‑on‑delivery can be disabled based on conditions.

Asavue
United Kingdom
25 days using the app
Releasit replied September 23, 2026

Hi there,

Thanks for taking the time to share this, and I'm really sorry about the trouble with the fee calculation and the frustration you went through with our support team before this got resolved properly. That's not the kind of experience we want anyone to have.

I'd like to help sort this out directly. If you can reach out to me with an order number where you saw the incorrect amount, along with how your COD fee is currently set up (whether it's a flat amount or a percentage, and any rules attached to it), I can dig into what's causing the inconsistency. In many cases this comes down to how the percentage fee interacts with rounding or another app running at checkout, but I want to confirm that against your actual setup rather than guess.

I'll make sure this gets looked at personally so we can get it fixed for you.

Best,
Mehmed
Product Manager, Releasit COD Fee