Releasit COD Fee & Partial Pay

Releasit COD Fee & Partial Pay

Reviews (590)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing cash-on-delivery transactions by allowing customization of COD fees and localized messaging, which helps reduce cart abandonment. It integrates seamlessly with Shopify themes and features an intuitive interface. The support team is praised for their quick and effective assistance, often providing personalized guidance to improve the user experience.

December 23, 2025

The customer service is terrible, the app has problems when it needs to calculate VAT costs, I don't recommend it

Fajasmyd.ec
Ecuador
11 months using the app
February 5, 2026

The app itself is very useful and does what it’s supposed to.
Whenever an issue comes up, the support team is quick to respond and genuinely tries to help find a solution. Overall a solid app with good customer support.

Lätt Home
Hungary
5 months using the app
October 31, 2025

I am using this app for 2 years now, it s great when i do pre sales, also the team is responding very fast and help with everything

cochetica
Romania
About 1 year using the app
January 29, 2026

I’ve been using this app since I launched my store, and I can’t speak highly enough of their support team! They tackle any issues I have in no time, making my experience smooth and hassle-free.

Temptico Čokolada
Croatia
Over 1 year using the app
November 7, 2025

Great app. and no hiccups since we are using it (more than a year)!

Kokonut
India
Over 1 year using the app
November 4, 2025

Excellent service. They helped me fix my issue and stayed with me on chat throughout.

Ash & Harry
United States
11 months using the app
October 30, 2025

Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing me damage. Fortunately, only one customer made a purchase without adding cash on delivery! Be careful!

HAIRMED
Italy
Over 1 year using the app
Releasit replied October 30, 2025

We’re deeply sorry for what happened and understand how frustrating this must have been. This situation should not have occurred, and we take full responsibility for it. We’re reviewing our internal processes to ensure this doesn’t happen again and truly appreciate your understanding as we work to improve.

January 27, 2026

Very usefull app, good support. Recommend.

Deistra.lt
Lithuania
8 months using the app
Edited October 23, 2025

Excellent Support Experience!

Thank you, Smiljan, for your outstanding support. I really appreciate your quick and professional response .

Inayah Fashion
India
2 months using the app
December 18, 2025

Great app for COD!

Natulim eu
Spain
3 months using the app