Reviews (19)
Dear Blockly Support Team,
I am writing to request a refund for a $39.99 charge that was made after the three-day free trial period.
I had already canceled my subscription before the trial period ended, but I was still charged $39.99. Since I canceled the subscription in advance, I believe this charge was made in error.
I would appreciate it if you could review my account and issue a full refund of $39.99.
My account details are as follows:
Order number: #585946147
If you need any additional information, such as the billing receipt, transaction details, screenshots, or Shopify store information, please let me know and I will provide it as soon as possible.
Thank you for your assistance. I would appreciate your confirmation once the refund has been processed.
Best regards,
Hsuan Hu
Hi Nuzzlo Team, thank you for sharing your feedback. This is Anne from the Blocky support team, and I wanted to personally follow up on your refund, which I confirmed by email last month. I’d love to make sure everything is taken care of, so please feel free to reach out if you have any further questions.