Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
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  • 0% of ratings are 1 stars
All reviews
September 24, 2026

Honestly didn't expect much since our catalog is pretty small, but ShopGenie's been more useful than I thought. The policy answers feature alone has cut down a good chunk of the "where's my order" and "what's your return policy" messages we used to get. Order tracking built in is a nice touch too. Easy setup, does what it says.

Beldi Essence
Pakistan
6 months using the app
Shop Genie replied September 25, 2026

Really glad to hear this, especially since small-catalog stores are exactly who we worry might not get as much value. Cutting down those "where's my order" and return policy messages is the whole point of the policy answers feature, so it's great it's working as intended for you. Thanks for giving it a shot!