Reviews (1,806)
Now idea what I was charged for. I thought it had a free trail period?
Hi,
This is Jenny, Supervisor of the SEOWILL Team. Thank you for reaching out and bringing this to our attention. We truly value your experience and take every piece of feedback seriously.
To clarify how billing works, Shopify automatically generates an invoice once the 7-day free trial period ends if the app remains active. However, we completely understand your concern and are more than happy to help you resolve this issue.
I have already sent a follow-up message to you with details on how we can address this charge. Please check your inbox/messages of the store when you have a moment. I will be personally managing your case to ensure everything is fully resolved for you.
Thank you for your time and patience, and I look forward to your reply!
Best regards,
Jenny
