ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (112)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
October 12, 2026

I'd steer clear of this one.

I do about 1000 returns a month and this app has caused nothing but problems for the 2 months since installation.

It's buggy, there are constant issues, and the suggested workarounds for the product's shortcomings are amateurish and do not scale.

The worst part - the app's own AI and help docs are often wrong, and the support staff has also provided incorrect guidance which has impacted my business in a material way.

I thought I had found a more reasonably alternative to the loop/redo/narvar class of products but "you get what you pay for" prevails again.

Abbreviated
United States
About 2 months using the app