Reviews (44)
Charged for a full billing cycle after uninstalling the app
I installed the app on 24 August 2026 and uninstalled it on 5 October 2026. I was still charged for the billing cycle running 24 September to 23 October — a period during which the app was no longer on my store and provided no service.
I have the Shopify app history showing both the install and the uninstall with timestamps, and the corresponding invoice.
There is no support email published on this listing and the in-app chat is no longer reachable once the app is uninstalled, so I have no way to contact you privately. I am asking here instead.
Please refund the unused portion of the 24 September – 23 October cycle. I will gladly update this review once the matter is settled.
Store: lifestyle-oriented.com
We're truly sorry for the inconvenience and for this experience. We tried checking for any related accounts here but we can't locate any using your store name and URL. Can you please send an email to leah@felex.co with this subject: lifestyle-oriented refund request. Thanks and I'll keep an eye out for your email.
