Reviews (95)
Very slow reply, while you're spending money on ads they take a bunch of time to reply, also the analytics is not that accurate, I got two orders from my Shopify Store but the report says zero order attributed to my campaign, not reliable not sending the data correctly, I gave them 5 star first but after a bunch of miss and slow reply I had to change to 2, they're not reliable even tough it's free till you hit 10k per month, the support is automated bot and the reply is almost impossible to get since they took a bunch of time to reply, if you want a better tracking and analytics tool I advise you to use another tracking platform.
Hello, we appreciate your feedback and are sorry to hear about your frustration. Your support request came in during our weekend out-of-office hours, which caused the delay in our human response.
Because the app was uninstalled before our team could get back to you with the solution, we weren't able to fix the connection. We want to make this right and get your tracking 100% accurate. Please check your support ticket; we've offered a free onboarding call with our founder, Rasmus, to help you resolve the Meta errors.
