Reviews (16)
Overall rating
3.8
July 27, 2019
Not a good customer service strategy or best practice when not willing to process a prorated refund to an unhappy customer. Customers beware. Know that you love it before you buy it for a year in advance!
Claribelskincare.com
United States
About 1 month using the app
POWR.io replied
July 29, 2019
As per our refund policy, we unfortunately cannot issue refunds for [MONTHLY UPGRADES/YEARLY UPGRADES PURCHASED MORE THAN 5 DAYS AGO]. However, I'll be happy to Look at your account myself and see if we have any missed opportunities or ways we can make it up to you. Reach back to our support directly and ask for me.
-Waylon W
Customer Success