Reviews (14)

Overall rating
3.4
Counts per rating level
  • 57% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
December 7, 2023

Quick & easy installation process, with super fast support!

Pig Hog Cables
United States
14 minutes using the app
POWR.io replied December 11, 2023

Thanks a lot for your feedback, and glad to know you're enjoy the experience with both the app and our support team :)
It's customers like you that make our job wonderful!!!

April 5, 2019

I uninstalled this app, but I can't remove it from my website...not getting much help from support either.

Old Soul Soap Company
Canada
37 minutes using the app
POWR.io replied April 6, 2019

Hello, I inspected your site and I saw that you need to delete the "div class" code within your theme.liquid file so that the Chat app can be removed from your site.

May 11, 2019

Very easy to use and install, would 100 recommend using it. Easy for customers to use also. Great set up also!

wrapmyphone.com
United Kingdom
5 minutes using the app
March 10, 2020

Be careful...if you delete this app, the process of deleting will NOT remove the code that is embedded onto your website. You can't get rid of it.

Sans Skincare
United States
28 minutes using the app
Edited March 5, 2019

really helped out me and our store! Very easy to install and they have loads of great apps to choose

Perham Prints
United Kingdom
3 minutes using the app
March 19, 2019

great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install

Dons Custom Apparel
United States
About 1 year using the app
March 6, 2019

Good for free app however would prefer that user doesnt need to click on bubble to open the chat box showing the 'can i help 'etc message. ie no bubble just the chat box appear. Like most live chat IMs. Also annoying for user to have to login to fb messanger as I was logged in to my fb on comp but still was asked to login to fb messanger. Good for personal sites maybe

Wigoders
Ireland
27 minutes using the app
POWR.io replied March 6, 2019

Hi there,

Thank you for the feedback regarding the Chat app. I'll be sure to forward this over to our Product team, so they can refer to it for future product updates.

July 3, 2021

Love how easy it is to install on shopify. The app is user friendly and has a free subscription option.

Strut
Philippines
7 minutes using the app
POWR.io replied July 3, 2021

Hi there,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

February 28, 2019

top ***** top ***** top ***** top ***** top ***** top ***** top ***** top ***** top ***** top ***** top *****

Aerialrigs - Freestanding Outdoor
Italy
15 minutes using the app
March 24, 2019

I just installed, it was super simple, and easy to customize. I would recommend.
Easy to connect to Facebook.

The Humped Zebra
United States
13 minutes using the app