Reviews (16)
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Quick & easy installation process, with super fast support!
Thanks a lot for your feedback, and glad to know you're enjoy the experience with both the app and our support team :)
It's customers like you that make our job wonderful!!!
I uninstalled this app, but I can't remove it from my website...not getting much help from support either.
Hello, I inspected your site and I saw that you need to delete the "div class" code within your theme.liquid file so that the Chat app can be removed from your site.
I just installed, it was super simple, and easy to customize. I would recommend.
Easy to connect to Facebook.
Very easy to use and install, would 100 recommend using it. Easy for customers to use also. Great set up also!
Be careful...if you delete this app, the process of deleting will NOT remove the code that is embedded onto your website. You can't get rid of it.
Not a good customer service strategy or best practice when not willing to process a prorated refund to an unhappy customer. Customers beware. Know that you love it before you buy it for a year in advance!
As per our refund policy, we unfortunately cannot issue refunds for [MONTHLY UPGRADES/YEARLY UPGRADES PURCHASED MORE THAN 5 DAYS AGO]. However, I'll be happy to Look at your account myself and see if we have any missed opportunities or ways we can make it up to you. Reach back to our support directly and ask for me.
-Waylon W
Customer Success
really helped out me and our store! Very easy to install and they have loads of great apps to choose
great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install
I have just installed to our website and so far so good, it was easy to follow for set up. Hopefully it will allow us better contact with our customers and allow them to ask questions in real time.
Not actually Facebook Messager chat, but a popout with a link to start one. Also, when you uninstall it, it doesn't fully remove it and you have to edit the code to get rid of it (after having to search their help centre to find out how)
