Reviews (136)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and customization options. They highlight its ability to boost real-time customer communication, sales, and engagement. The integration with Facebook and the pop-up chat window are seen as beneficial, enhancing customer trust and accessibility. Merchants also commend the app's speed, performance, and professional appearance. The support team is noted for their prompt and professional responses. The app being free is particularly beneficial for new merchants.

May 31, 2024

Works great, customer service is on point!
Awesome team!

Litofan
Slovenia
About 2 hours using the app
March 15, 2019

I tested this app and it was easy to install. Looks great on my page. Hope this will help my customers get their questions answered timely.

Black Butique
United States
About 4 years using the app
March 14, 2019

Works good so far, took about 10 mins to set up. If any issues I'll update later but so far it seems like a worth while add

Xsportsrecovery
United States
Almost 4 years using the app
August 18, 2019

i am totally new to shopify and using apps this was so easy to install. anxious to see how it effects my fb page

BSAhomegoodies.com
United States
Over 3 years using the app
Edited November 27, 2018

Very easy to install. Simple to tweak the design so it looks cohesive with my sites existing design.

Rosalie Wynne
Canada
About 3 years using the app
Edited January 16, 2019

It was really easy to install and customize the app for my website. Thanks . and i appreciate that it is free. Hope that will help with customer service.

Shop_Frenchy
Sweden
About 3 years using the app
Edited March 31, 2019

3-stars because they ask for the feedback as part of installation... I am not a fan of app developers asking for feedback before you even have a chance to use the product.
It was super easy to setup and install, but, I have yet to use it. Many people have said they will update the review... I will try to remember to do that as well.

Mellow Mammals
United States
About 2 years using the app
POWR.io replied March 31, 2019

Hi there! Rea here from POWr Support and I hope all is well with you today.

We greatly appreciate your feedback! This is definitely passed on to our content and engineering team and hope that we can improve this automated request for feedback in the future.

If just in case you'll encounter any troubles using any of our apps, please do not hesitate to send us an email at support@powr.io and we'll be more than glad to help. Have a great day!

March 28, 2019

La mejor aplicación que he encontrado para comunicarme con mis clientes, muchas gracias. Gran trabajo.

bellelunas
Spain
Over 1 year using the app
April 5, 2019

easy to instant and set up , can be customise to match your store ,let see how dose it work, happy got have it

furddylove
Macao SAR
Over 1 year using the app
March 19, 2019

great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install

Dons Custom Apparel
United States
About 1 year using the app