Superfans ‑ Mobile App Builder

This app has a lot of potential to be one of the best on the app store. My sales have increase, but I have also had to refund over $35,000 worth of food. They promise that they integrate with other apps, but THEY NEVER WORK PROPERLY. It took over 6 months for them to try fixing an issue and they never did. Their Store pick-up and delivery by zapiet integration does not work and it has hurt my business and reputation severely. The Tidio integration also does not work. Every time I ask what's going on, they tell me to wait 1-4 weeks. I have had to constantly reach out to them for updates. Again, this app has a lot of potential if it works properly, but as of now it does not meet all of my needs and it has caused me to lose too much money.