Superfans ‑ Mobile App Builder

We are very disappointed with this app.

We use the live selling feature only once a week, and the monthly fee is almost $600. However, the live feature has had serious issues almost every 1–2 months.

In February, we already experienced a live selling problem. After contacting support, we were told they would improve it as soon as possible. But only about one month later, another major issue happened again during our live sale.

This time, all product names showed as unreadable garbled text, so customers could not understand what products we were selling. This directly affected our live sales, customer experience, and caused business losses.

For an app charging such a high monthly fee, the core live selling function should be stable. Unfortunately, the reliability has been very disappointing, and these repeated problems have made it difficult for us to trust the app for our business.

Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance.

We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem.

Our customers give us feedback daily about how much they love and appreciate the app experience!

Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps.

We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver!

Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.

Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.

Aditi was great and very patient onboarding my app. Superfans is easy to navigate and our customers love it. Thanks!

Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help!

The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi.

I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.

Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!

Very delayed response on support queries. Need to wait for days to get a reply. Unable to publish app under individual account and team is unable to explain why.

great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!

The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.

Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.