Reviews (880)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly interface, and seamless Shopify integration. They appreciate the responsive support team, easy onboarding, and customization options that match their brand's style. Key features like push notifications, live selling tools, and real-time syncing are noted for enhancing the mobile shopping experience, leading to increased sales and customer retention.

January 26, 2026

Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.

Panda Supps
United States
Over 1 year using the app
December 23, 2025

Very delayed response on support queries. Need to wait for days to get a reply. Unable to publish app under individual account and team is unable to explain why.

BOTIQZ
United Arab Emirates
3 months using the app
Edited February 11, 2026

The help Ive gotten from Aswin has been irreplaceable- he has given so many insights into different aspects of our business that sometimes we wouldnt have even looked at. Helping us set up our different customer segments was a huge help in seeing where we needed to improve, and determining who our best customers were. Also, focusing on how to get first time buyers back and ideas supporting that have been outstanding. Overall, our experience has been top notch with Aswin. He is thorough and very responsive to all questions and concerns!

Pirates and Pearls Boutique
United States
3 months using the app
January 10, 2026

Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!

LapakJam
Indonesia
About 4 years using the app
December 27, 2025

Sumit was very helpful with helping me set up and learn about Live selling. thank you!

Shop Z's Boutique
United States
Over 3 years using the app
January 29, 2026

great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!

August Twenty-Two
United States
4 months using the app
February 3, 2026

The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.

puredropshipsvg
United Arab Emirates
3 months using the app
January 26, 2026

Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.

Select Vintage NYC
United States
About 1 month using the app
Edited November 21, 2025

Vajro has been great to work with. Their team was quick to respond and very helpful when I needed support. I appreciate their communication and the way they handled everything.

Pink Paparatzi
United States
Over 2 years using the app
October 28, 2025

I was SO PLEASED with my experience with Vajro. I have just launched my boutique business and I knew I needed an app that would offer all of the features I was looking for. The team was super helpful and responsive with me in helping to get me setup for my launch date. I received a phone call immediately after sending in a help message for setup. Priyanka was super helpful and walked me through all of the steps with patience and perfect guidance. This was a seamless experience and I am so grateful for this platform!

Three Strands Boutique
United States
13 days using the app