Reviews (880)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, user-friendly interface, and seamless Shopify integration. They appreciate the responsive support team, easy onboarding, and customization options that match their brand's style. Key features like push notifications, live selling tools, and real-time syncing are noted for enhancing the mobile shopping experience, leading to increased sales and customer retention.
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Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance.
We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem.
Our customers give us feedback daily about how much they love and appreciate the app experience!
Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps.
We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver!
Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.
Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.
Very delayed response on support queries. Need to wait for days to get a reply. Unable to publish app under individual account and team is unable to explain why.
The help Ive gotten from Aswin has been irreplaceable- he has given so many insights into different aspects of our business that sometimes we wouldnt have even looked at. Helping us set up our different customer segments was a huge help in seeing where we needed to improve, and determining who our best customers were. Also, focusing on how to get first time buyers back and ideas supporting that have been outstanding. Overall, our experience has been top notch with Aswin. He is thorough and very responsive to all questions and concerns!
Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!
Sumit was very helpful with helping me set up and learn about Live selling. thank you!
great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!
The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.
Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.
Vajro has been great to work with. Their team was quick to respond and very helpful when I needed support. I appreciate their communication and the way they handled everything.