Reviews (47)

Overall rating
3.5
Counts per rating level
  • 74% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
March 24, 2020

At first, I used this app just to target customers who abandoned their checkout, and it worked perfectly. After that Joe contacted me and informed me about the campaign option. I launched two campaigns until now and the results are mind-blowing.

I definitely recommend Winback as it helped us a lot in recovering abandoned checkouts and maintaining a great customer relationship with our customers.

Vivo Cosmetics Lebanon
Spain
5 months using the app
Winback replied March 26, 2020

Thanks for your review. Happy to see the app is crushing it for you! I crunched some numbers, and looks like it's responsible for 8.5% of your overall sales.

That's great! And I think we can get you up to a full 10% lift in sales if you turn on the winback feature as well. This will send a sequence of messages to customers who purchased. And just like abandoned carts, it will stop if the customer comes back to buy again.

You can set it to trigger on order date or fulfillment date. Let me know if you want me to turn it on for you?