Reviews (3,116)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited April 2, 2021

Pricing is based on TOTAL sales, not sales attributed to the use of this app. I ended up losing money by using this app. How they set up their pricing makes no sense. This seems to be a scam. Shopify should review. ******************************************************************************
Updating my review to 5 stars. Upon second review I actually see the merit of this app. Its primary goal is to help you get more sales with order tracking. I'm looking for an order tracking app (primary function) with the ability to upsell/cross-sell. So although the app currently doesn't fit my needs, I do see how it can help Shopify stores earn more money. Support has been fantastic and helped set up a highly converting Thank You page. I recommend giving it a shot.

VVS Jewelry
Canada
About 2 months using the app
Upsell.com ex ReConvert replied July 17, 2020

Thank you so much for your review :)

We tried reaching out to you multiple times, on messenger & email but couldn't get any response, would you please consider getting back to us so we can solve your problem, I'm sure we can figure something out!

As for the pricing, It's literally written in the pricing section above that we charge based on store orders and not orders generated by the app.

The reason for that is that many Shopify store owners are using features in the app that are not generating any revenue like post-purchase surveys, order tracking, birthday collector, etc. So we tried to come up with pricing that makes sense for everyone :)

That said, most stores see an ROI of 1,000% - 10,000% and I'll be glad to personally make sure you see the same numbers if you'll give us another chance :)

Thank you again, and I want to apologize again if your experience with us wasn't what you expected so far,

Eric | ReConvert CEO