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Reviews (613)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
    543
  • 3% of ratings are 4 stars
    17
  • 3% of ratings are 3 stars
    16
  • 1% of ratings are 2 stars
    8
  • 5% of ratings are 1 stars
    29
All reviews
January 12, 2021

They generated the charge immediately, they did not give me 14 days to check if it complies with what I require, and with the first revision it does not comply, I require my refund

Canvas Mérida Fine Print Art
Mexico
About 1 hour using the app
Relentless Apps replied January 12, 2021

I contacted Shopify and they issued you a refund.

We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.

You had previously installed our app last year and used up your free trial, so that is the reason why you were charged. That's how our previous system worked, giving a 14 day trial from the first day you installed.

If you have any more questions let me know :)

Thank you,

Jon
Relentless Apps