Drodl: Hide SoldOut Products

Installed this app as I needed the ability to hide out of stock variants. You have to pay $79 extra for this service which is not clear in their description. I paid the additional charge and it's been about 3 days and no one has gotten back to me on installation even though I left a message in their chat support asking for an update and responded immediately to their request for staff account access. Very frustrating and would not recommend if you need it urgently because support is slow and they don't get back to you. I'm 4 days into my trial and unable to use this app despite paying the additional $79.