Reviews (32)

Overall rating
4
Counts per rating level
  • 59% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 16% of ratings are 1 stars
All reviews
Edited February 25, 2021

Purchased this App as a bandage because shopify lacks the Core feature "Store Credit," and this app is so finicky, half of the time it doesn't work. It is so embarrassing. Makes our business look so unprofessional. After I issue store credit and send out email to customer the credit magically Disappears. Not that user freindly as well. Sucks big time. will have to look for some other app that really works

Violet Aquarium
United States
2 months using the app
Indinuity replied March 4, 2021

I do apologise for the inconvenience and frustration you and your customers experienced. The Customer Experience our app provides needs to be configured specifically for your theme. There could also be conflicts with other apps that operate at checkout. It sounds as though your customers were simply bypassing our functionality altogether. There are options to mitigate against this, unfortunately we did not have the opportunity to look into your issues further.