Mahoney's Gaming Emporium
Was great for a long time but now is buggy, somtimes not removing credit that is process through our point of sale, causing huge losses if it is not caught. Also experience blank screens frequently and a failure to load requiring us to close the app and reopen it. Moving to a different credit system to hopefully resolve these issues
I sincerely apologise for the inconvenience you faced. Unfortunately these issues were related to underlying Shopify bugs - the issue you were seeing was most likely related to this open ticket https://github.com/Shopify/shopify-app-bridge/issues/146
Unfortunately this issue is beyond our control and depends on Shopify's underlying technology to be sound
excellent service from jesse everything i needed to do my membership site and issue my members credits based on their purchase tier!
I have to say this is best App i have used. its incredible, we have a simple "cash back" enabled to let customers earn cashback in there wallet for each purchase, it works flawless with variant's sorted by SKU which NO OTHER APP can do, take my word on that we tested each one! Customer support is on another level, worked with us day and night to get features we needed! Jesse is amazing!
Cali Beauty Center
This app is TRASH. PLEASE DO NOT USE.
Needed this as an option for my store support. But couldn't figure it out. (I'm pretty tech savvy).
Instructions are unclear. I contacted support, they COULDN'T EVEN HELP! WORST APP I've encountered. They just told me to delete/uninstall the app. 0/0 if I could.
Unfortunately, the client did not have the patience to allow us to configure the app for their theme. They emailed and requested we refund them, when they were never charged to begin with. I do apologise for the inconvenience you experienced. Due to numerous installation requests, we do require a few days before we can setup the Customer Experience.
Purchased this App as a bandage because shopify lacks the Core feature "Store Credit," and this app is so finicky, half of the time it doesn't work. It is so embarrassing. Makes our business look so unprofessional. After I issue store credit and send out email to customer the credit magically Disappears. Not that user freindly as well. Sucks big time. will have to look for some other app that really works
I do apologise for the inconvenience and frustration you and your customers experienced. The Customer Experience our app provides needs to be configured specifically for your theme. There could also be conflicts with other apps that operate at checkout. It sounds as though your customers were simply bypassing our functionality altogether. There are options to mitigate against this, unfortunately we did not have the opportunity to look into your issues further.
Blount Clothing Program Website
This app is awesome, but the customer service really makes it stand out. Jesse, simply put, makes it happen. We were using our program in a rather unique way and Jesse had a solution for every issue we encountered.
I'd highly recommend this app, and any other apps that Indinuity comes out with in future!!
This app is Awesome! Customer service is great as well. Jesse was quick to respond and easy to work with. 10/10 Would recommend to anyone.
Rewardify does what it says - it creates store credit for customers and lets you import store credit as well. It also has a suite of features that would be quite useful for wholesales or businesses that are reliant on store credit as a marketing tool. Having said that, it did not suit our purposes. Using store credit cancels out the ability for the customer to use discounts, because Rewardify saves the store credit as a discount, and Shopify does not allow discounts to be stacked. I also found their user interface to be unintuitive, and their documentation unhelpful.
Drop Dead Threads
I have been using the app a few days now and I'm extremely impressed, I was using a several different apps for similar features at over 5 times the cost with less functionality and not without issues. This app is a total dream, it does everything I need and more, I can offer specific groups special members only discounts and give none member customers rewards on their purchases. I sell mostly digital files and occasionally customers will accidentally purchase duplicate files as Shopify dont notify customers if they have purchased them previously so this allows me to simply give the customer store credit in lieu which saves them having to remember discount codes, creating manual orders, the hassle of refunding them or manually sending files, It gives my store a much more professional operation and makes it much easier for me to manage customer credits and discounts. The only downside is my regret that I didn't find the app sooner. I was a little confused with the set up and getting the privileged checkouts to run but Jesse sorted it out for me quickly and was more than happy to answer any questions I had. No issues so far, was quick and easy to learn how to set up the features I wanted and its really easy to customise the templates to suit my business needs!
Scrub Club Co
I was looking for an app that automatically applied discounts at checkout and automatically sent customers an email upon manual adjustment of their credit. This app have been perfect for my business. I've emailed Jesse MULTIPLE times (to say the least), and he has always be very responsive and helpful. Thank you!