Reviews (34)
Refine
-
By rating
Rewardify helps our company power a store that facilitates department budgeting and employee credits towards merchandise. The auto-redeem feature helps our employees use the store with ease. Rewardify is a great solution to providing credit-based purchasing to our store.
HIGHLY RECOMMENDED IT!!!
First of all, thank Jesse for all your effort and answering me every questions that I encountered. Indeed Rewardify is an unique app that other app can't compete with. With a Store Credit as alike-Gift-Card features, incentives, instant notification may help a store become more promising. You definitely have to try it on yourself and find out the true of referral program.
I have to say this is best App i have used. its incredible, we have a simple "cash back" enabled to let customers earn cashback in there wallet for each purchase, it works flawless with variant's sorted by SKU which NO OTHER APP can do, take my word on that we tested each one! Customer support is on another level, worked with us day and night to get features we needed! Jesse is amazing!
They are really great to work with! Jesse went above and beyond in tweaking the code to try and get it to suit my needs (I was looking for an automatic % discount at X amount of $). Sadly it doesn't work on Shopify Plus Wholesale Channel (NO apps work on the wholesale channel at the moment), but it's a fantastic app for your normal Sales Channel. I am probably just going to open up a second store for my wholesale customers so that I can continue to use this app. Thank you, Jesse!
This app is awesome, but the customer service really makes it stand out. Jesse, simply put, makes it happen. We were using our program in a rather unique way and Jesse had a solution for every issue we encountered.
I'd highly recommend this app, and any other apps that Indinuity comes out with in future!!
Rewardify is an app that integrates a store credit program directly into your site instead of having a separate app that runs along side. Your customer will definitely feel it is a part of your site. No need to use any silly points systems and redeeming for coupon, store credit is in dollar value and allows customers to redeem directly from the cart level. It is a little hard to integrate but Jesse is extremely helpful and replies to help emails usually within minutes. Extremely helpful and responsive to help request.
We used this app before and it worked perfectly, we have had it installed several months now and it doesn't work properly every time we click on the app from the POS it takes staff to our back office, not the app. Our staff literal are looking at the back office when they click to look at customers Rewardify account. We have emailed about this issue several times with no resolution.
I really apologise for the issues you've faced but you have yet to reply to any of our emails asking for more information. Requests for having a call to discuss further have also been met without any response. We are not even sure if you are even receiving our replies. Please reach out directly to support@rewardify.ca. We also mentioned we were willing to provide a refund for the affected months of service, to which you have also not responded.
We have had a great experience with Rewardify and the app developer Jesse has been very helpful throughout the setup process. Above and beyond service, extremely responsive and incredibly easy to work with! He not only added a Mandrill feature to Rewardify for us but also walked us through the entire set up process and helped resolve any issues we were having. Looking forward to using this great app!
SUPER SUPPORT!!
We did not go with this app in the end. We were looking for a solution to a difficult problem. Ultimately I think it would have done what we wanted but we opted for a different route. However, I am compelled to leave Jesse a very happy review based on his willingness to work with us, his responsiveness and ability to get back to me time and again even when on vacation. I think this is one best key indicators for me if an app will work or not, and that is the support that stands behind it!
The only way I could issue a store credit to my customers was to provide a gift card. This product helped us get past that Shopify problem. Rewardify is a great product and they have amazing support. I did have a few issues after the install, but they logged into our shop and fixed everything.