Vanga AI Post Purchase Upsell

Vanga AI Post Purchase Upsell

Reviews (39)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
Edited January 22, 2024

Just hours after installing the app, we're seeing post-purchase upsells! I'm super excited to see how much better the app gets with more optimization.

Update: Vanga updated their pricing from free to a credit-and-percentage commission-based model. Early adopters received an extra one time credit, but no prior warning was given. We were not legacied into the original pricing structure. It feels a bit like a bait-and-switch to get early good reviews.

Second Update: The team at Vanga reached out and apologized for the sudden pricing structure change. They also offered a retroactive concession to make things right. I appreciate their proactive attitude in addressing our concerns and am updating my rating accordingly.

Sage & Sill
United States
5 months using the app
Vanga, LLC replied February 7, 2022

Hello!

We are actively reviewing our communication processes to prevent similar situations in the future. Your feedback has shed light on areas where we can improve, and we are committed to addressing these concerns promptly.

If you have any further questions or if there's anything specific you would like to discuss, please feel free to reach out to our customer support team. We value your input and are here to assist you in any way we can.

Thank you once again for your understanding and continued support. We look forward to working together to make your experience with Vanga even better.

- Ivy