Vanga AI Post Purchase Upsell

Application parfaite fonctionne très bien !

This app is awesome and so is Reda! She responded promptly to my email and sent screenshots to help me better understand his to fix the issues I was having with my website. I changed the theme on my Shopify store and most of the apps I was using before, stopped working. Vanga was the ONLY app, that helped fix the issue. I am grateful. I’d definitely recommend this app to others. Thanks again Reda and Vanga

Vanga has revolutionized the way we approach upselling on our Shopify store. The app’s features are powerful yet user-friendly, allowing us to enhance customer purchases effortlessly. The responsive support from Reda has been invaluable; his knowledge and friendliness made troubleshooting quick and pleasant. Thanks to Vanga and Reda, our revenue has seen a significant boost. A must-have tool for all Shopify users!

We love this app! Now the new thank you page features give us the opportunity to increase our post-purchase rate even more because we can use it for all available payment methods. Even though the app is really easy to use the provided support is great!

Absolutely amazing app and customer support. I had the pleasure of getting the professional, prompt and fantastic 10/10 support of Reda on an issue I had with the shipping meter. He fixed it immediately and responded to me and even went above and beyond to help me on a completely separate issue not related to the app. I greatly appreciate it and recommend them 1000x over. Not to mention they have a company policy where they buy an item from your store to support you! This is the real deal! Don't think twice, get the app and see what it will do for your store!!!!

I have been using this app for my shop for some time and have been seeing positive results but then I found a minor issue that was affecting performance. Reda reached out to me and not only did he resolve that minor issue, he went over the entire account with me.. He found a few things that I have never even thought to look for to help sales and even helped with other issues that were not directly related to them and actually fixed them too.. I am amazed and speechless to his kindness and professionalism, "above and beyond" that was where he started, he took it even farther than that!! Reda you are awesome and Vanga really made my site better in more than just upselling !! thank you !!

We were using a different upsell app before this, but we converted over right away when we started using Vanga. The customer service is fantastic – they're quick, knowledgeable, and super friendly and helpful. And what sets them apart is their willingness to go the extra mile. When we needed a custom feature, they delivered. Definitely recommend giving Vanga a try!

Godt fornøyd med resultatene med Vanga, super kundeservice! Synd det ikke kan benyttes på post purchase hos oss, men det er en shopify sak som ikke lar seg kombinere med betalingsmåter vips og klarna.. flott om det kunne fikses. Vanga jobber m
Pr i dag har vi et roi på 20x -

I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results.

Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used.

Keep up the great work!

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The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price.

Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily.

Vanga's competitors already automatically remove showing the same product in their Thank You page offers.

We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to:

1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale.
2) Remove automatic discounts from the Thank You pages (which we feel defeats the point).
3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?).

We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered.

Hoping for a resolution soon! Will be disabling this application until then.

Absolutely loving the Vanga for my post-purchase strategy. So far recommendations are spot-on, hopefully this will increase my AOV. Easy setup with customer support team!