Vanga AI Post Purchase Upsell
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no offer shown since 3 months lost so much potential sales because of this
Hello, we’re really sorry to hear this. We understand how concerning it is to feel like you may have missed sales because offers were not showing properly. We’d love the chance to help fix this for you. Please send us a message through the in-app support chat, and we’ll work with you directly to troubleshoot the issue and get things back on track as quickly as possible.
Vanga Support
I used the app for long time but weirdly my balance credits became empty and offer was not shown for several month so lost lot of sales opportunity because of it...
Thank you for taking the time to leave feedback. After carefully reviewing our records, we found that this account only installed the app but never signed up for a plan, activated features, or added any credits(we do not have a system to add credits on this app). Because the app was never actually set up or used, it wouldn’t have been possible for the issues you describe (credits disappearing or offers not showing) to occur.
We take all feedback seriously, but we also want to ensure reviews reflect real usage so merchants can make informed decisions. If you’d like to truly test the app, we’d be happy to walk you through the setup step-by-step and make sure everything is working as expected. We have been trying to contact you many times over the past 2 days and we are unsuccessful at the attempt. Please reach out to our support team directly at David@VangaAI.com & we’re always here to help.
Fantastic app with top-notch customer service! They responded to my query quickly and efficiently. The upsell on cart and post-purchase upsell features have significantly improved our conversion rate and AOV!
Vanga has revolutionized the way we approach upselling on our Shopify store. The app’s features are powerful yet user-friendly, allowing us to enhance customer purchases effortlessly. The responsive support from Reda has been invaluable; his knowledge and friendliness made troubleshooting quick and pleasant. Thanks to Vanga and Reda, our revenue has seen a significant boost. A must-have tool for all Shopify users!
This app is awesome and so is Reda! She responded promptly to my email and sent screenshots to help me better understand his to fix the issues I was having with my website. I changed the theme on my Shopify store and most of the apps I was using before, stopped working. Vanga was the ONLY app, that helped fix the issue. I am grateful. I’d definitely recommend this app to others. Thanks again Reda and Vanga
This is by far one of the best apps I've ever used, not just as an upselling app but for ALL apps I have ever dabbled with on Shopify. The user experience is so easy and enjoyable and I can see it already working for my store within 3 days of installing. I had some technical understanding to do so i raised a ticket and within a day, I had a 30 minute google meet with an actual person named Reda and he was super helpful. All in all I'm staying with this app coz it really works, is easy to use, is really beautifully made but above all, has great people behind it. I could not recommend it enough.
Our experience with Vanga has been positive, primarily due to its impact on boosting AOV for our e-commerce business. The responsive support, led by Reda, has been a key factor in our satisfaction. Quick and helpful responses to queries have made the implementation and management of the app smoother. Additionally, the continuous development of new features ensures that Vanga remains a relevant and effective tool for our store. We appreciate the ongoing efforts and commitment to improving the app's functionality.
I love how easy it is to use this app! Vangas AI algorithm gives me confidence that my customers are being offered the best upsells. I love how there are three different points of contact for the opportunity to capture an upsell. The customizable cart is my favorite and is pretty unique compared to the other upsell apps. Vanga is by far my favorite upsell app.
I have been using this app for my shop for some time and have been seeing positive results but then I found a minor issue that was affecting performance. Reda reached out to me and not only did he resolve that minor issue, he went over the entire account with me.. He found a few things that I have never even thought to look for to help sales and even helped with other issues that were not directly related to them and actually fixed them too.. I am amazed and speechless to his kindness and professionalism, "above and beyond" that was where he started, he took it even farther than that!! Reda you are awesome and Vanga really made my site better in more than just upselling !! thank you !!
Absolutely loving the Vanga for my post-purchase strategy. So far recommendations are spot-on, hopefully this will increase my AOV. Easy setup with customer support team!