Reviews (84)
Parcel was returned due to their technical issues with the courier, did not even leave the country. Request for refund as logically services was not even used. Refund not given due to courier not refunding, not even the top up for their own insurance was ever returned. Reason was that they are just a software system. So basically u're paying for a system just to 'organise' your shipments, but not be responsible when anything goes wrong. good luck when it happens.
Hi 8StoryTree,
I’m sorry to hear that you have had a poor experience with a courier. As a software company we try and hold our merchants' delivery partners to the highest standards and your feedback is a key part of that. We will pass this feedback on to the couriers and it will be reflected in our reports on our partners. Thank you for taking the time.
Kindest regards,
Sophie
Shippit