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Overall rating
Counts per rating level
  • 62% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
March 8, 2023

Used to be good - has many issues now - Orders dont sync, products dont sync, When you recreate or import orders that doesnt work, now labels have stop generating when you select multiple orders, try generating labels one by one then all labels dont get generated and some throw error!

Help and support slow and not not intutive.

Baréskin Singapore
Over 2 years using the app
Shippit replied July 10, 2023

Hi Bareskin team,
We're extremely sorry to hear that you've been having syncing issues. We'd love to help find a solution. Please email us at, and one of our staff will be able to assist you directly.

Warm regards, Sophie

Edited March 2, 2023

We have been using shippit for a year or so now.
The integration for orders and local delivery is working well thus far.

Updated this review, would be better if the CS was more responsive.

Ani Mecha
About 1 year using the app
Shippit replied July 10, 2023

Hi Ani,
Thank you for your continued support in choosing Shippit, and we appreciate the kind feedback. This will be circulated to the team to improve our service in the future. Please do not hesitate to reach out if you have any other issues.

Kind regards, Sophie

Edited September 27, 2023

They will charge you massive insurance fees to ship products but once the products are lost, they will make it impossible for you to claim the money. It is much easier and more affordable to use the Australia Post Express Post platform

Parlour X
9 months using the app
Shippit replied January 17, 2023

Hi Parlour X,
It was great to get in touch and speak to you directly. We're glad your integration is now up and running and everything is working smoothly! Please let us know if you require any further assistance, we're always happy to help.

Kind regards,

February 25, 2023

Unable to login from within shopify, unable to send orders to shippit, unable to import orders manually. A mess overall.

3 days using the app
Shippit replied July 10, 2023

Hi Limoni,
I'm sorry to hear that you are experiencing these issues and for the delay in response. Are you still experiencing this issue? We would love to investigate why you cannot fulfil any orders with Shippit and help you find a seamless solution. Please email us at and one of our lovely agents will be in touch with you.

Kind regards, Sophie

November 19, 2018

This app has really streamlined our shipping and saved us a lot of time away from manually fulfilling customer orders. It is a must use for anyone running an eCommerce business.

They also have very competitive shipping rates that are normally not available to small businesses with smaller trade volumes.

Finally they have an extensive network of couriers and postal agencies and this is only growing larger from my experience with them.

Petite Cosmetics
About 6 years using the app
November 14, 2018

We've been using Shippit for 18 months and wouldn't change a thing. The ability to automate everything, use multiple carriers and have a live shipping calculator has made the process of running an e-comm store so much easier! Their customer service is brilliant, their tech support guy Alex always fixes all of my problems. Brilliant!

Showbag Shop
About 5 years using the app
November 15, 2018

We have been using Shippit since we started our ecommerce business almost two years ago. I gives use quick, easy and seamless integration with couriers and saves us time fulfilling orders. Highly recommend!

About 5 years using the app
November 21, 2018

Having Shippit is like having an extra customer service team! They are always on hand to help with any queries and the whole platform gives us plenty of delivery options which we can take advantage off.

Par Femme
Almost 5 years using the app
November 15, 2018

We use Shippit and have done so for the last 4 years, The service just gets better and better and I like how they are always evolving with new technology. The customer service chat is always helpful too.

About 4 years using the app
June 12, 2019

Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.

Blue Bungalow
Almost 4 years using the app